Cuesta College San Luis Obispo County HomeSearchP.A.W.S.Contact Us

Community Programs Home Page 

Contact Us

Ed2Go Online
Course Categories

General Information

How to Get Started

Online Instructor Biographies 

Orientation Instructions

Refunds/Transfers 

Student Reviews
 



Cuesta College Community Programs
(Bldg 4700, San Luis Obispo Cuesta College Campus on Hwy 1)
PO Box 8106, San Luis Obispo, CA 93403-8106
Phone: (805) 546-3132; Fax: (805) 546-3
107

Ed2Go Online Courses

Business, Finance & Marketing

Cuesta Community Programs has online classes that help you update skills, discover new talents or map out a new profession...all at your fingertips in the comfort and convenience of your own home, office or while traveling. Classes begin at $94 and offer a wide range of topics that begin every month, run for six weeks for approximately 24 hours of instruction. Our instructors are famous for their ability to create warm and supportive environments while facilitating their courses with interactive quizzes, assignments and tutorials. Students are able to read class information and ask their instructor questions at times most convenient to them... 24 hours a day/7 days a week. Our online classes are not-for-credit but do have "Letters of Completion" available upon request.

Basic Requirements:
Internet access, E-mail, Netscape or Internet Explorer Web browser.
See individual classes for additional requirements.

If you find a class without an online registration link,
call (805) 546-3132 to register over the phone.

*   *   *   *   *   *

    Accounting Fundamentals
    Demand for accounting professionals currently exceeds supply. If you're interested in increasing your financial awareness and accountability while also gaining a marketable skill, this course is for you. You'll learn the basics of double-entry bookkeeping, while also learning how to analyze and record financial transactions, as well as prepare various financial reports at the end of the fiscal period. Accounts receivable, accounts payable, payroll procedures, sales taxes, and various common banking activities will be discussed. We'll cover all the bases, from writing checks to preparing an income statement and closing out accounts at the end of each fiscal period. Suitable for either a small business or an individual household, this course is sure to increase financial awareness and accountability.
    REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader), Acrobat Reader, and access to a calculator or adding machine, and a printer.

    Instructor: Charlene Messier

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL101B.310Register Online
    Oct 20 - Nov 26; Course# OL201B.310
    Register Online
    Nov 10 - Dec 17; Course# OL301B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL401B.310
    Register Online

    * * * * * *

    Accounting Fundamentals II
    While it is true that accounting professionals are scarce, those with corporate accounting experience are even more rare. This course will build on the knowledge you gained in our Accounting Fundamentals course to provide you with a solid understanding of corporate accounting practices. You'll be able to analyze transactions and prepare various corporate financial reports. You'll also gain practical experience working with dividends, plant assets, depreciation, accrued revenue and expenses, retained earnings, stockholders' equity, and more.
    REQUIREMENTS:
    Completion of Charlene Messier's online Accounting Fundamentals course (or equivalent experience), a calculator or adding machine, a printer, Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Charlene Messier

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL102B.310Register Online
    Oct 20 - Nov 26; Course# OL202B.310
    Register Online
    Nov 10 - Dec 17; Course# OL302B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL402B.310
    Register Online

    * * * * * *

    Administrative Assistant Fundamentals
    Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine. This course and its followup (Administrative Assistant Applications may help you prepare for the internationally-recognized Certified Professional Secretary® (CPS®) and the Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).
    REQUIREMENTS:
    Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.
    Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).

    Instructor: Becky & Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL103B.310Register Online
    Oct 20 - Nov 26; Course# OL203B.310
    Register Online
    Nov 10 - Dec 17; Course# OL303B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL403B.310
    Register Online

    * * * * * *

    Administrative Assistant Applications
    Discover how economics, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Determine how economic forecasting and the world economy affect an enterprise; understand the basics of accounting including the general ledger, the accounting equation, key accounting terms, and the types of accounting; and learn how balance sheets, income statements, cash flow management, and financial controls help keep your organization moving in a positive direction. Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover the forms of business organization and learn about ethics and organizational politics; and understand the basics of international business. Find out how you can successfully plan and exercise control, discover how problem solving and decision making can increase your efficiency and effectiveness, and explore various organizing principles. See the difference between motivation and leadership, discover how to increase creativity, find out how marketing differs from sales, and learn of the finer points of operations management. Understand why effective change management is so vital, and determine how to recruit, evaluate, select, and train team members. This course may help you prepare for the internationally-recognized Certified Professional Secretary® (CPS®) and the Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).
    REQUIREMENTS: Completion of Becky and Tony Swaim's Administrative Assistant Fundamentals course (or equivalent experience). Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.
    Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).

    Instructor: Becky & Tony Swaim
     

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL104B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL204B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL304B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL404B.310Call 546-3132 to Register

    * * * * * *

    Building Teams That Work
    Teams are becoming a staple in today's workplace. In this course, you'll learn the components of a successful team and the stages of its development. You'll master the skills you'll need to effectively manage projects, make decisions, and solve problems in a team setting. Plus, you'll have a chance to learn the pitfalls of unhealthy group interaction and minimize any of its effects on your team. Along the way, you'll follow real-life examples and scenarios to help you identify with the team-building process. There's a lot more to it than just getting a number of people together in a room at the same time. Are you eager to develop your leadership qualities and be a quality team participant? Many of today's teams rotate leadership roles, so it's crucial to understand both perspectives as you learn the best ways to communicate and work together for positive change. REQUIREMENTS: Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser. Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Vivian Harte;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL105B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL205B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL305B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL405B.310Call 546-3132 to Register

    * * * * * *

    Business Analysis Intro
    Give yourself an employment advantage by developing analytical skills that are consistently in high demand. This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions. The days of making critical business decisions by instinct or coin toss are long gone. If you are planning a career in business, you cannot afford to miss this course! REQUIREMENTS: Proficiency with basic algebra, Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Frank David;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL106B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL206B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL306B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL406B.310Call 546-3132 to Register

    * * * * * *

    Business Law for the Small Business Owner
    Learn how to successfully protect your small business and solve most of the legal problems that may arise. In this six-week online course, you'll see how to avoid the costly legal problems that many small business owners make when setting up and operating their businesses. You'll learn how to deal with issues such as contracts, employee relations, customer relations, and choosing the right business model. You'll also find out how to deal with government licensing requirements and regulations, as well as problems with tax collectors. And we'll go over special considerations for home-based and Internet-based businesses. You'll discover how to handle many minor legal disputes, such as collection issues and small claims, on your own, without spending a lot of money for legal counsel. The information in this course will allow you to spend more of your valuable time running your business and making money. REQUIREMENTS: Internet access; e-mail; and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Michael Connelley;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL107B.310Register Online
    Oct 20 - Nov 26; Course# OL207B.310
    Register Online
    Nov 10 - Dec 17; Course# OL307B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL407B.310
    Register Online

    * * * * * *

    Constitutional Law: Bill of Rights
    Learn the fundamentals of Constitutional Law, with emphasis on the first ten amendments, (The Bill of Rights). The course will include a history of the Bill of Rights, important cases which have dealt with and interpreted these rights, and the challenges facing the maintenance of the freedoms guaranteed by the constitution in the modern world. Discussions will include the fact that following the events of September 11, 2001, Americans are faced with the prospect of making choices between increased security and the curtailing of certain individual freedoms, such as the right of privacy. You'll be encouraged to delve into the problems associated with making such choices, and when and where they may really be necessary. This is a course designed to educate students about the important fundamentals of a free society and how such a society can be preserved, even in an uncertain world. It is highly interactive with challenging lessons and assignments. If you're working in the legal field, or as a teacher or journalist, or you're just interested in history and current events, this is the course for you. REQUIREMENTS:  Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Michael Connelly;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL108B.310Register Online
    Oct 20 - Nov 26; Course# OL208B.310
    Register Online
    Nov 10 - Dec 17; Course# OL308B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL408B.310
    Register Online

    * * * * * *

    Creating a Successful Business Plan
    Turn your business ideas into a solid plan for financing and long-term success. Committing your idea to paper in the form of a business plan not only increases your chances of obtaining financing, but also in keeping your business strategically focused. With the support of your instructor and a network of like-minded students, you'll work through all of the major components of a business plan and emerge with your first draft in hand. And most importantly, you will have completed the first--and most difficult--step on the path to small business success. REQUIREMENTS: Microsoft Word or other word processing program, Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Carol Parenzan Smalley;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL109B.310Register Online
    Oct 20 - Nov 26; Course# OL209B.310
    Register Online
    Nov 10 - Dec 17; Course# OL309B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL409B.310
    Register Online

    * * * * * *

    Criminal Law Intro
    Criminal law is one of the most fascinating areas of legal practice. The instructor--a former major-felony prosecutor who has appeared on Court TV--gives a behind the scenes look at criminal law by examining the world of prosecutors, defense attorneys, and the paralegals who work closely with them. You will examine all major areas of crime: from theft to murder, conspiracy to sexual assault. The trial of a criminal case will be dissected and explained for you. You'll also explore the various types of criminal defenses, sentencing, and appeals procedures. A variety of exercises based on the lessons will give you a hands-on experience. Each lesson will also feature A View from the Inside -- compelling information about the criminal justice system, in the words of actual people who experience it every day.

    REQUIREMENTS: Internet access, e-mail, Microsoft Internet Explorer, Netscape Navigator or Mozilla Firefox Web browser.

    Instructor: Neal Bevans;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL110B.310Register Online
    Oct 20 - Nov 26; Course# OL210B.310
    Register Online
    Nov 10 - Dec 17; Course# OL310B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL410B.310
    Register Online

    * * * * * *

    Criminal Law Intro II
    Explore the very real world of prosecutors, defense attorneys and detectives in this fascinating explanation of every phase of a criminal prosecution, in this course that continues an examination of criminal law. This course reveals how law enforcement officers investigate a criminal case and examines issues regarding warrants, indictment and the trial of a criminal suspect. Along the way, the instructor (a former major-felony prosecutor) will dispel some of the common myths about criminal law and reveals the often-ignored but fascinating world of day-to-day criminal practice. Each lesson investigates a particular phase of a criminal case, from both the prosecution and defense viewpoints, including actual court documents to illustrate the procedural steps that all criminal cases follow, from arrest to appeal. The instructor uses his extensive experience as an Assistant District Attorney (including appearances on Court TV) to explain criminal prosecution in an entertaining and engrossing manner. Throughout the course, you will encounter a wide variety of characters, from the defendant who refused to wear clothing during his trial, to timid armed robbers and charming burglars, all of whom help explain various aspects of the criminal justice system in a manner that many students have found enthralling. This course, an excellent follow-up to Introduction to Criminal Law, focuses on important issues and Constitutional provisions, but never forgets that law is, ultimately, about people.
    REQUIREMENTS: : Completion of Neal Bevans' Introduction to Criminal Law is recommended, but not required. Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Neal Bevans;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL111B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL211B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL311B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL411B.310Call 546-3132 to Register

    * * * * * *

    Debt Elimination Techniques That Work
    If you are like most people, you are drowning in a sea of debt and looking for someone to throw you a lifeline. Well, this course is that lifeline. You will not be pointed to debt consolidation in this course. It just does not make sense to use more debt to solve a debt problem. This course will teach you a specific and workable strategy that will get you out of all debt--including your mortgage--in the shortest possible time. The strategy presented is not new, nor is it rocket science. It is a simple, easy-to-understand method that just flat out works. However, getting out of debt is only part of the answer. You will also be pointed down a new path concerning spending, saving and handling money that will keep you out of debt forever. It does little good to be rescued only to be thrown back into the same situation again. If you want to stop the financial hemorrhaging, keep more of your hard-earned money, reduce stress, get more enjoyment out of life, and possibly even save your marriage, this is the course for you. Note: no insurance, investments, or get-rich-quick schemes will be offered.
    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Craig Power;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL112B.310Register Online
    Oct 20 - Nov 26; Course# OL212B.310
    Register Online
    Nov 10 - Dec 17; Course# OL312B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL412B.310
    Register Online

    * * * * * *

    Distribution and Logistics Management
    Distribution and logistics management is a critical company function. Professionals in this field play a key role in fulfilling customer demands, ordering and managing inventory, controlling inbound and outbound shipments, reducing costs, saving time, and meeting company objectives. This course will not only show you how to create and operate a logistics function, but it will also show you how to achieve success through a combination of strategies and tactics. All elements of distribution and logistics management will be covered, including physical distribution, warehouse selection, material handling, packaging, order fulfillment, customer service, inventory management, receiving, production stores, and returned goods. The course will also address key technology issues such as enterprise resource planning (ERP), bar coding, electronic data interchange (EDI), electronic commerce (e-commerce), and distribution resource planning (DRP).
    REQUIREMENTS:
    Internet access, e-mail, and the Microsoft Internet Explorer or Mozill Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL113B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL213B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL313B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL413B.310Call 546-3132 to Register

    * * * * * *

    Effective Selling
    The goal of Effective Selling is not to teach you how to make a sale today, but to help you discover how you can easily convert a potential customer into a long term asset. Effective Selling will help you lay the groundwork for repeat business and your future success. In sales, there are no quick fixes. However, with the knowledge, planning skills, communication techniques, and the understanding of human nature that you will gain from this course, your sales will grow as if by magic. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Steve Payseur;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL114B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL214B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL314B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL414B.310Call 546-3132 to Register

    * * * * * *

    Employment Law Fundamentals
    Learn the basics of employment law so you can legally hire, evaluate and manage employees as a manager, supervisor, small business owner, human resource specialist, or corporate executive. Learn the difference between an employee and independent contractor; the basic types of employee benefits; effective hiring, evaluation, and termination procedures; methods to resolve employment disputes in and out of court; discrimination and union laws; and workplace safety rules.
    You’ll gain an inside view of the law with court examples, real situations, and prevention strategies that prepare you to effectively resolve workplace issues. You’ll learn effective communication techniques, negotiation strategies, and what to expect if you do go to court. This course is a must for anyone who is (or aspires to be) a supervisor, manager, or human resources professional.

    REQUIREMENTS: Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.
     

    Instructor: Ann Nevers;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL115B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL215B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL315B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL415B.310Call 546-3132 to Register

    * * * * * *

    Evidence Law
    As courts get more crowded, busy attorneys are relying more and more on paralegals, legal secretaries, and law clerks to help them gather and evaluate evidence and prepare cases for trial. If you're interested in working in one of the most important and exciting areas of law, this course will provide you with the background information you'll need to get started. You'll learn basic principles of the law as it deals with the gathering, preparation, and presentation of evidence in both civil and criminal cases. You will learn what evidence is and how its use has changed and evolved over the years into an intricate system which tries to protect everyone's rights while still searching for the proper and fair outcome in each case. The course will deal with the methods of gathering evidence for use in a trial, including the use of investigators, depositions, subpoenas, and interrogatories. It will also deal with the preparation of this evidence for use in trial by making sure it is relevant to the case at hand and admissible under such rules as the hearsay rule and the provisions of the Constitution. The final aspect of the course deals with how the evidence is actually presented to a judge or a jury. This includes the order of calling witnesses, the use of experts, the making of opening and closing arguments, and the various other trial strategies involved in winning a trial. The differences between civil and criminal law cases are emphasized, and numerous examples are given from actual cases tried by the instructor and others. REQUIREMENTS: Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Michael Connelly;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL116B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL216B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL316B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL416B.310Call 546-3132 to Register

    * * * * *

    Going Green at the Workplace
    Learn how to position your business as a responsible environmental leader in a world of green consumers and carbon-conscious regulators. In this course, you'll discover how to save energy, save money, and reduce your carbon footprint, all at the same time. First, we'll talk about how you can trim your energy costs without reducing your productivity by making your lighting, HVAC, and building control systems more efficient. After that, we'll explore ways to cut your water bill and look at waste reduction strategies that can save you money while helping you move toward a sustainable business model. We'll also delve into transportation and shipping, examining the benefits of alternative fuels, hybrids, and all-electric vehicles. Next, you'll get a primer on renewable energy and learn how to integrate wind and solar power into your energy use plan. You'll also learn about buying green power, carbon offsets, and renewable energy credits. And finally, you'll get the information you need about LEED accreditation and how to measure and manage your carbon emissions in order to comply with any eventual carbon tax or cap-and-trade system. Throughout the course, you'll examine real-world examples of energy-saving solutions and find out how to calculate the costs, benefits, and paybacks of these projects. You'll also learn how to communicate the environmental benefits of your actions to your customers and your business partners, transforming your business into a leader in the green economy. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Brad Bergman;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL164B.310Register Online
    Oct 20 - Nov 26; Course# OL264B.310
    Register Online
    Nov 10 - Dec 17; Course# OL364B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL464B.310
    Register Online

    * * * * * *

    Growing Plants for Fun & Profit
    Turn your love of plants into an enjoyable and profitable home business. Learn how to grow and market plants on a small scale without major capital investment. In an area as small as 1000 sq. ft., you can generate thousands of dollars worth of plant material in a single growing season. This course is your practical guide to licensing, site preparation, equipment, how and where to find supplies, how to select and produce plants appropriate to your climate zone, how to produce quality material and, most importantly, how to market your product. 
    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Michael & Linda Harlan ;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL117B.310Register Online
    Oct 20 - Nov 26; Course# OL217B.310
    Register Online
    Nov 10 - Dec 17; Course# OL317B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL417B.310
    Register Online

    * * * * * *

    Help for the Helpdesk
    Become a customer helpdesk guru! In this course, you’ll learn how to handle any customer issue quickly and effectively. You’ll start by mastering simple tricks for dealing with all types of customers—from those angry and abusive callers to the nice-but-clueless folks. After that, you’ll explore the uses of helpdesk software and find out how to track issues efficiently and build a database of solutions. Next, you’ll take your helpdesk support skills to a higher level by discovering how to resolve the trickiest issues through smart detective work. You’ll learn how to spot vital clues that pinpoint the source of a problem, and how to use a variety of resources to find solutions. In addition, you’ll get tips on building a network of colleagues who can come to the rescue when hard-to-solve problems arise. And finally, you’ll learn when it’s the right time to refer an issue to your helpdesk management team. Packed with real-life examples and interactive activities, this course will give you all the tools you need to be a helpdesk pro. Whether your job is high-tech, low-tech, or no-tech, you’ll gain skills that will empower you to provide award-winning customer service!
    REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Rebekkah Hilgraves;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL165B.310Register Online
    Oct 20 - Nov 26; Course# OL265B.310
    Register Online
    Nov 10 - Dec 17; Course# OL365B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL465B.310
    Register Online

    * * * * * *

    High Speed Project Management
    With accelerated schedules driving many technology projects today, the smart project manager must rapidly retool their skill set.This course offers a breakthrough model for dealing with the realities of managing projects at supersonic speeds. Learn to meet and win the challenges of truncated timelines, short-staffed project teams, skimpy budgets and crippling risks. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Tom Myers;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL118B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL218B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL318B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL418B.310Call 546-3132 to Register

    * * * * * *

    Keys to Successful Money Management
    If you're interested in discovering how most wealthy people amassed their fortunes, this is the course for you. Contrary to popular opinion, most of us don't achieve true wealth through luck or an accident of fate. Just about anybody can build wealth. All it takes is organization, discipline, and a firm knowledge of how to proceed. If you're serious about accumulating a sizable nest egg and living the life of your dreams, this course will supply you with the knowledge and skills you'll need to succeed. You've probably heard amazing stories of people amassing untold fortunes with seemingly little effort, finding financial freedom through the magic of day trading, shorting stocks, buying and selling commodities, playing the slots, flipping real estate, or some other fad of the moment. These stories sound too good to be true, and that's because they are. All of those get-rich-quick schemes have three things in common: they're unsafe, they're unpredictable, and they tend to produce far more losers than they do winners. The truly wealthy do not rely on risky games of chance and raw luck to build their fortunes--they focus on creating wealth out of what they already have. If you're serious about living a better life by tapping into your unfulfilled potential, we'll show you the way.
    In this course, a certified financial planner will walk you through the steps you need to take in order to achieve true financial success. You'll become comfortable with the broad array of investment choices available to you right now, and you'll discover the best ways to acquire and accumulate both cash and real property. We'll also discuss the tax implications of your investment decisions, along with steps you can take to protect any wealth you acquire.
    REQUIREMENTS: Internet access, e-mail, Internet Explorer or Netscape or Firefox Web browser.

    Instructor: Kirsten Iseminger;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL119B.310Register Online
    Oct 20 - Nov 26; Course# OL219B.310
    Register Online
    Nov 10 - Dec 17; Course# OL319B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL419B.310
    Register Online

    * * * * * *

    Learn to Buy & Sell on eBay
    Online auctions match buyers with sellers in a global marketplace for almost any item. If you've ever dreamed of working from home or just earning extra income by buying and selling goods online, our experienced instructors will guide you every step of the way. You'll learn how to create titles that get noticed, how to craft advertising copy that sells items quickly and for top dollar, and how to create and upload photos of the items you are selling. You'll also learn how to safely conduct financial transactions, how to accept credit card payments, and how to pack and ship any item hassle-free. If you're a buyer, you'll learn how to value almost any item up for auction, how to get the best possible price, how to protect yourself against fraud, and how to compete effectively against other bidders.
    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader). and a computer of any type.

    Instructor: Kara Gordon & Shirley Muse;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL120B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL220B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL320B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL420B.310Call 546-3132 to Register

    * * * * * *

    LSAT Preparation - Part 1
    Taking both part 1 and part 2 will prepare you to perform well on all three question types on the LSAT: reading comprehension, logical reasoning, and analytical reasoning. You will practice on actual LSAT exams from previous years and also learn proven test-taking techniques. LSAT Preparation - Part 1 provides an overview of law school entrance procedures, a career in law and law school survival techniques. You will also participate in an intensive review of analytical reasoning questions, including techniques for drafting the three most helpful types of diagrams, and explanations for and interpretations of correct answer choices. You will also learn the outline format that law school admissions counselor’s favor for preparing the writing sample.
    REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader) and the following required text, which should be purchased prior to the beginning of class:
    10 More Actual, Official LSAT PrepTests, published by the Law School Admission Council.

    Instructor: Scott Hatch and Lisa Hatch;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL121B.310Register Online
    Oct 20 - Nov 26; Course# OL221B.310
    Register Online
    Nov 10 - Dec 17; Course# OL321B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL421B.310
    Register Online

    * * * * * *

    LSAT Preparation - Part 2
    Taking both part 1 and part 2 of this course will prepare you to perform well on all three question types on the LSAT: reading comprehension, logical reasoning, and analytical reasoning. You will practice on actual LSAT exams from previous years and also learn test-taking techniques developed by The Center for Legal Studies and taught to thousands of prelaw students around the world. LSAT Preparation - Part 2 provides an intensive review of reading comprehension and logical reasoning questions, including techniques for quick elimination of incorrect answers, explanations and interpretations of correct answers, and proven approaches for selecting the correct answers.
    REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader) and the following required text, which should be purchased prior to the beginning of class:
    10 More Actual, Official LSAT PrepTests , published by the Law School Admission Council.

    Instructor: Scott Hatch and Lisa Hatch;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL122B.310Register Online
    Oct 20 - Nov 26; Course# OL222B.310
    Register Online
    Nov 10 - Dec 17; Course# OL322B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL422B.310
    Register Online

    * * * * * *

    Managing Customer Service
    As a manager, you probably interact with customer service personnel every day. But are you empowering your organization with quality customer service suggestions? In this six-week online course, you'll discover the dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers. As an added bonus, you'll unlock the power of leading by example and setting new trends for customer service in your growing business. You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? We'll take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, learn how to communicate, resolve complaints, and foster winning traits in each of your reps, all in six easy weeks.
    REQUIREMENTS: Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL123B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL223B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL323B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL423B.310Call 546-3132 to Register

    * * * * * *

    Manufacturing Fundamentals
    Learn the basic skills required to work in the manufacturing field. Discover the role of production design, process planning, and the heart of 13 different manufacturing processes. Understand why facility location and plant layout decisions are so vital and learn how job design helps you accomplish company goals and achieve worker satisfaction. Find out what makes up the physical work environment and learn how to characterize different types of production materials. Master product development concepts such as the voice of the customer (VOC), quality function deployment (QFD), and failure mode and effects analysis (FMEA). Learn how performance measurements and standardization improve manufacturing operations. In this six-week, instructor-facilitated online course, you will learn how successful organizations use costs to communicate manufacturing progress and how to effectively develop short and long-term budgets. Also, you will discover how the application of technology turns an ordinary company into a high-performing organization. You will also find out how ISO 9000 and enterprise resource planning (ERP) make the most of a manufacturer's potential. REQUIREMENTS:  Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL124B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL224B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL324B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL424B.310Call 546-3132 to Register

    * * * * * *

    Manufacturing Applications
    Learn to apply the principles and concepts of manufacturing. Discover the nature of strategy and learn how it leads to the development of manufacturing strategy. Understand the purpose of customer demand forecasting and find out what forecasting methods are suitable for which situations. Explore the nature of planning and learn how to effectively use Gantt charts and the precedence diagram method. Determine how purchasing, production and inventory control, and logistics support a manufacturing operation. Discover the basics of lean manufacturing and see how capacity management converts production plans into concrete products. Learn why manufacturing, industrial, and quality engineering are so essential to any firm. Understand the true meaning of productivity and how to improve it. In this six-week online course, you will learn how successful organizations effectively use master production scheduling (MPS), production activity control (PAC), material requirements planning (MRP), and inventory management. You'll also discover how the application of Six Sigma, and statistical process control (SPC) increase customer satisfaction, and you'll learn about the elements of a logistics system, including warehousing and receiving. REQUIREMENTS:  Completion of Tony Swaim's Manufacturing Fundamentals, Internet access, e-mail, and the Internet Explorer or Netscape or Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL125B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL225B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL325B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL425B.310Call 546-3132 to Register

    * * * * * *

    Marketing Your Business on the Internet
    Find out how to market your business on the Internet from an e-commerce expert, even if you have little or no money to spend. In this practical, hands-on course, you'll learn little-understood secrets about the types of businesses that thrive on the Web. Then, you'll discover proven methods that will help you establish an Internet presence and build an online brand identity. You'll even learn several low-cost promotion strategies that you can use to drive visitors to your site, and you'll find out how a media kit can you help you earn extra revenue by selling advertising space on your site. Throughout the course, you'll learn to think strategically about marketing your Web site, products, and services using Internet technologies. You'll know how to use an Internet marketing checklist and other tools and materials to develop a sound online business strategy. Before you know it, you'll have the skills and knowledge you need to develop a winning Internet marketing plan for your own business. REQUIREMENTS: An understanding of basic marketing principles, completion of Patricia Franks' Designing Effective Websites online course (or equivalent experience), completion of Craig Power's Creating Web Pages online course (or equivalent experience), Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Lisa Heath;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL126B.310Register Online
    Oct 20 - Nov 26; Course# OL226B.310
    Register Online
    Nov 10 - Dec 17; Course# OL326B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL426B.310
    Register Online

    * * * * * *

    Mastery of Business Fundamentals
    Are you interested in acquiring practical business experience in strategic planning, management, and finance without enrolling in an MBA program? This course is for you! You'll understand the significance of strategic planning and discover how external and internal environmental factors affect an organization. You'll learn about various organizational structures and determine how to use leadership, motivation, and control for maximum impact. You'll understand how successful organizations use performance measurements to stay on track. You'll also master the fundamentals of accounting and increase your knowledge about key financial terms, cash flow management, financial statements, and cost control. You'll learn the difference between financial and cost accounting. You'll discover various financial investment models and you'll learn the basics of financial planning and budgeting methods. You'll even gain an understanding of the basic principles of business law, contracts, and the principal-agency relationship. And you'll explore the forms of business organization and learn about ethics and organizational politics. REQUIREMENTS:  Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL127B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL227B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL327B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL427B.310Call 546-3132 to Register

    * * * * * *

    Mastery of Business Applications
    Discontinued

    * * * * * *

    Paralegal Preparation 1
    If you're interested in becoming a paralegal, this course is an important first step. Paralegals, also known as legal assistants, help lawyers prepare for trials. Paralegals are responsible for investigating the facts of a case and review laws, legal decisions, and legal articles that might be relevant to the case. Paralegals may also prepare written reports, arguments, pleadings, and motions. Paralegals are also often charged with organizing and tracking files, and may also draft contracts, estate plans, agreements, and other common legal documents. Demand for paralegals continues to be strong as more and more private law offices are turning to paralegals to help them reduce costs and provide more legal services in less time. This course provides an overview of the American judicial system focusing on the origins of American law and the litigation process. Important: This six-course series will provide you with the skills and knowledge you will need to perform the basic duties of a paralegal. By the time you finish this series, you will have a solid understanding of what activities a paralegal must perform and how to perform them. If you are interested in becoming a paralegal, completing this program will take you one step closer to your goal. However, please understand that this is a non-credit program and it does not lead to any type of professional certification or a degree. Although there is no current requirement in any state other than California that a paralegal have any level of professional experience or hold any type of degree, most employers prefer to hire paralegals who have experience working in a law office and/or an associate's degree, in addition to the skills and knowledge taught in this program. If you have not already done so, we recommend that you consider working as an intern in a law office and/or enrolling in an accredited two-year college degree program while (or soon after) completing this series of courses. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader). High School Diploma or equivalent, college experience and/or law office experience is helpful but not required.

    You will also need to purchase the following textbooks through www.amazon.com before the course begins:

    Instructor: Scott Hatch and Lisa Hatch;

    2010; Fee: $145 each

    Sep 15 - Oct 22; Course# OL128B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL228B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL328B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL428B.310Call 546-3132 to Register

    * * * * * *

    Paralegal Preparation 2
    This course provides an overview of common legal documents. You will prepare sample documents and learn to analyze legal problems. Important: This six-course series will provide you with the skills and knowledge you will need to perform the basic duties of a paralegal. By the time you finish this series, you will have a solid understanding of what activities a paralegal must perform and how to perform them. If you are interested in becoming a paralegal, completing this program will take you one step closer to your goal. However, please understand that this is a non-credit program and it does not lead to any type of professional certification or a degree. Although there is no current requirement in any state other than California that a paralegal have any level of professional experience or hold any type of degree, most employers prefer to hire paralegals who have experience working in a law office and/or an associate's degree, in addition to the skills and knowledge taught in this program. If you have not already done so, we recommend that you consider working as an intern in a law office and/or enrolling in an accredited two-year college degree program while (or soon after) completing this series of courses. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader). High School Diploma or equivalent, college experience and/or law office experience is helpful but not required.

    You will also need to purchase the following textbooks through www.amazon.com before the course begins:

    Instructor: Scott Hatch and Lisa Hatch;

    2010; Fee: $145 each

    Sep 15 - Oct 22; Course# OL129B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL229B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL329B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL429B.310Call 546-3132 to Register

    This Course will be Discontinued after December 21, 2010

    * * * * * *

    Paralegal Preparation 3
    This course provides an overview of how evidence is gathered and used in a civil case. Important: This six-course series will provide you with the skills and knowledge you will need to perform the basic duties of a paralegal. By the time you finish this series, you will have a solid understanding of what activities a paralegal must perform and how to perform them. If you are interested in becoming a paralegal, completing this program will take you one step closer to your goal. However, please understand that this is a non-credit program and it does not lead to any type of professional certification or a degree. Although there is no current requirement in any state other than California that a paralegal have any level of professional experience or hold any type of degree, most employers prefer to hire paralegals who have experience working in a law office and/or an associate's degree, in addition to the skills and knowledge taught in this program. If you have not already done so, we recommend that you consider working as an intern in a law office and/or enrolling in an accredited two-year college degree program while (or soon after) completing this series of courses. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader). High School Diploma or equivalent, college experience and/or law office experience is helpful but not required.

    You will also need to purchase the following textbooks through www.amazon.com before the course begins:

    Instructor: Scott Hatch and Lisa Hatch;

    2010; Fee: $145 each

    Sep 15 - Oct 22; Course# OL130B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL230B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL330B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL430B.310Call 546-3132 to Register

    This Course will be Discontinued after December 21, 2010

    * * * * * *

    Paralegal Preparation 4
    This course provides you with the skills you need to conduct legal research. Important: This six-course series will provide you with the skills and knowledge you will need to perform the basic duties of a paralegal. By the time you finish this series, you will have a solid understanding of what activities a paralegal must perform and how to perform them. If you are interested in becoming a paralegal, completing this program will take you one step closer to your goal. However, please understand that this is a non-credit program and it does not lead to any type of professional certification or a degree. Although there is no current requirement in any state other than California that a paralegal have any level of professional experience or hold any type of degree, most employers prefer to hire paralegals who have experience working in a law office and/or an associate's degree, in addition to the skills and knowledge taught in this program. If you have not already done so, we recommend that you consider working as an intern in a law office and/or enrolling in an accredited two-year college degree program while (or soon after) completing this series of courses. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader). High School Diploma or equivalent, college experience and/or law office experience is helpful but not required. Completion of the optional assignments will require access to a law library or a subscription to Westlaw.

    You will also need to purchase the following textbooks through www.amazon.com before the course begins:

    Instructor: Scott Hatch and Lisa Hatch;

    2010; Fee: $145 each

    Sep 15 - Oct 22; Course# OL131B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL231B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL331B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL431B.310Call 546-3132 to Register

    This Course will be Discontinued after December 21, 2010

    * * * * * *

    Paralegal Preparation 5
    This course explains how to use computers to assist in legal research. You will practice your legal writing skills by preparing a sample appellate brief.
    Important:
    This six-course series will provide you with the skills and knowledge you will need to perform the basic duties of a paralegal. By the time you finish this series, you will have a solid understanding of what activities a paralegal must perform and how to perform them. If you are interested in becoming a paralegal, completing this program will take you one step closer to your goal. However, please understand that this is a non-credit program and it does not lead to any type of professional certification or a degree. Although there is no current requirement in any state other than California that a paralegal have any level of professional experience or hold any type of degree, most employers prefer to hire paralegals who have experience working in a law office and/or an associate's degree, in addition to the skills and knowledge taught in this program. If you have not already done so, we recommend that you consider working as an intern in a law office and/or enrolling in an accredited two-year college degree program while (or soon after) completing this series of courses. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader). High School Diploma or equivalent, college experience and/or law office experience is helpful but not required.

    You will also need to purchase the following textbooks through www.amazon.com before the course begins:

    Instructor: Scott Hatch and Lisa Hatch;

    2010; Fee: $145 each

    Sep 15 - Oct 22; Course# OL132B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL232B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL332B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL432B.310Call 546-3132 to Register

    This Course will be Discontinued after December 21, 2010

    * * * * * *

    Paralegal Preparation 6
    This course provides a look into the paralegal in the law office and presents techniques for finding a job as a paralegal. Important: This six-course series will provide you with the skills and knowledge you will need to perform the basic duties of a paralegal. By the time you finish this series, you will have a solid understanding of what activities a paralegal must perform and how to perform them. If you are interested in becoming a paralegal, completing this program will take you one step closer to your goal. However, please understand that this is a non-credit program and it does not lead to any type of professional certification or a degree. Although there is no current requirement in any state other than California that a paralegal have any level of professional experience or hold any type of degree, most employers prefer to hire paralegals who have experience working in a law office and/or an associate's degree, in addition to the skills and knowledge taught in this program. If you have not already done so, we recommend that you consider working as an intern in a law office and/or enrolling in an accredited two-year college degree program while (or soon after) completing this series of courses. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads  by clicking Get Adobe Flash Player and Get Adobe Reader). High School Diploma or equivalent, college experience and/or law office experience is helpful but not required.

    You will also need to purchase the following textbooks through www.amazon.com before the course begins:

    Instructor: Scott Hatch and Lisa Hatch;

    2010; Fee: $145 each

    Sep 15 - Oct 22; Course# OL133B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL233B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL333B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL433B.310Call 546-3132 to Register

    This Course will be Discontinued after December 21, 2010

    * * * * * *

    Peachtree Accounting 2009 Intro
    Accounting tasks are not most small-business owners' idea of a good time. Fortunately, Peachtree can save you time, effort, and money by making these tasks easier than doing them by hand and cheaper than paying a professional to do them for you. Once you understand Peachtree, you'll be able to do your regular accounting tasks yourself with far less struggle and only pay your accountant for advice on making your business more profitable. So join us for this hands-on training in how to perform all your basic accounting tasks using Peachtree Accounting software. First, you'll set up vendors, customers, and inventory items. Then you'll see how easy it is to record typical tasks such as goods purchased, bills paid, items sold, and payments collected. You'll also learn how to handle end-of-month procedures. You'll be amazed how much easier your business life can become in just six weeks!
    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader). A general working knowledge of basic Windows commands. Peachtree Complete Accounting 2008 or Peachtree Complete Accounting 2009 installed on your computer. (The Payroll tax service is not required.)  Note: this course is not suitable for Macintosh users unless they are running it in a Windows XP or Vista mode.

    Instructor: Diane Koers

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL134B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL234B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL334B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL434B.310Call 546-3132 to Register

    * * * * * *

    Personal Finance
    Do you have clear financial goals? Do you know if you have enough money to buy a car or house, if you can afford to take a cut in pay in order to go back to school, if you will have enough money to retire? Do you know how much tax you will be expected to pay this year and next, or what you might be able to do right now that will lower your tax long into the future? Do you have enough insurance? Have you developed a household budget and are you sticking to it? Will your assets be passed to your chosen heirs when you die? Do you know how your creditors judge you and do you know how to change your credit report to reduce your expenses and increase your financial security? Are you confident you can choose stocks and mutual funds wisely and do you know how to decide how much money you should allocate to these types of investments? Do you know how to keep good financial records and do you know which types of records you should keep and for how long? If your answer to any of these questions is "No," you need this course. This course will prepare you for a lifetime of worthwhile personal financial planning. The tools you will learn are useful, realistic, and easy to work into your regular routine. They will help you gain control over the financial impact of the choices you make. You'll learn to create and use a budget, borrow and invest wisely, make intelligent decisions about insurance, and plan for your financial future. You'll develop a retirement savings plan, and you'll be better prepared to make large purchases and plan for taxes. You'll learn the essentials of household bookkeeping, record-keeping requirements, and much, much more. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Gail Perry;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL135B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL235B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL335B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL435B.310Call 546-3132 to Register

    * * * * * *

    PMP Certification Prep 1
    Learn how to prepare for the Project Management Institute's prestigious PMP certification exam. Master the first six chapters of A Guide to the Project Management Body of Knowledge (PMBOK Guide), 4th edition--the essential resource for the PMP certification exam. Find out about the nine Project Management Knowledge Areas, five Process Groups, and 42 project management processes. Raise your project management IQ by discovering tips and techniques related to the questions you'll encounter on the PMP exam. Use proven learning strategies to help absorb key terminology, concepts, and formulas. This course, the first part of a two-course series, will demystify the toughest sections of the PMBOK Guide, including relationships between inputs, tools and techniques, and outputs. It will also bring clarity to such topics as precedence diagramming, estimating, and scope management. REQUIREMENTS: Required text: A Guide to the Project Management Body of Knowledge (PMBOK Guide), 3rd Edition. Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $114 each

    This Course will be Discontinued after August 31, 2010

    * * * * * *

    PMP Certification Prep 2
    Prepare to take--and pass--the Project Management Institute's PMP certification exam. Master chapters seven through twelve of A Guide to the Project Management Body of Knowledge, the most essential resource for the PMP certification exam. Learn all about the nine Project Management Knowledge Areas, five Process Groups, and 44 project management processes. Raise your project management IQ by discovering tips and techniques related to the questions you'll encounter on the PMP exam. Use proven learning techniques to help you absorb key terminology, concepts, and formulas. In this, the second part of our two-part certification preparation series, your instructor will demystify the most challenging sections of the PMBOK guide, including relationships between inputs, tools and techniques, and outputs. You'll also gain a strong understanding of such topics as earned value management, risk management, simulation, sensitivity analysis, and make-or-buy analysis. In addition to learning about the PMBOK Guide, you'll gain insight into PMI's code of professional responsibility and discover powerful techniques you can use to continue preparing for the PMP exam after this course is over. REQUIREMENTS: Completion of Tony Swaim's PMP Certification Prep 1 online course (or equivalent experience), plus the following required text: A Guide to the Project Management Body of Knowledge (PMBOK Guide), 3rd Edition. Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $114 each

    This Course will be Discontinued after August 31, 2010

    * * * * * *

    Principles of Sales Management
    Learn how to deliver superior sales-team results from a sales management veteran. This exciting six-week online course begins with a detailed examination of sales management's roles and responsibilities. The balance of the journey teaches you valuable tips, techniques and strategies for success and reinforces how critical planning is to successful sales management. You will learn how to prepare and lead better sales meetings and how to resolve team conflict. You'll also learn how to develop sales plans and budgets, recruit and interview new sales professionals, and set team goals and objectives. Finally, you'll have mastered the art of sales training. At the end of this course, you will have almost all of the tools you'll need to effectively motivate and manage sales teams. REQUIREMENTS: Internet access,
    e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Kent Smedley;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL138B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL238B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL338B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL438B.310Call 546-3132 to Register

    * * * * * *

    Professional Sales Skills
    Today, there are no shortages of opportunities for skilled salespeople. In good times or bad, companies never stop looking for sales representatives that can help them meet their financial goals. If you've always dreamed of becoming successful in sales, this course is exactly what you need. You'll learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and more!  
    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Dave Paquin;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL139B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL239B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL339B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL439B.310Call 546-3132 to Register

    * * * * * *

    Project Management Fundamentals
    There are more projects occurring today than at any time in history. Organizations initiate projects to create new computer applications, erect bridges and buildings, improve processes, develop new products, and reorganize company operations. Unfortunately, most organizations do not manage projects well, creating an unprecedented demand for project management practitioners. If you're organized, perceptive, detail-oriented, and an excellent communicator, you just might have what it takes to succeed in the fast-growing field of project management. In this six-week course, an experienced Project Management Professional will help you master the essentials of project management. You'll become an indispensable member of your project team by discovering and mastering the critical concepts you need to plan, implement, control and close any type of project.
    You'll learn about project politics and ethics, project measurements, and project closure. You'll be able to develop all sections of a project plan, you'll become comfortable with the project management body of knowledge, and you'll develop a variety of powerful techniques to generate project ideas. If you're new to project management, this course will provide you with the essential information you'll need to prepare for and complete your first project. If you're an experienced project manager, this course will make you more valuable to your employer by increasing your skills and competencies. This course and its followup (Project Management Applications) also include essential information that will help you prepare for the Project Management Professional (PMP) and the Certified Associate in Project Management (CAPM) exams offered by the Project Management Institute (PMI). Certification Magazine recently identified PMP Certification as "the highest-paying certification" of the year.
    REQUIREMENTS:  Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Oct 20 - Nov 26; Course# OL240B.310Register Online
    Nov 10 - Dec 17; Course# OL340B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL440B.310
    Register Online

    * * * * * *

    Project Management Applications
    Increase your value to your employer by discovering and mastering essential quantitative and qualitative project management applications. A successful project begins with process definition, data collection, and the scoping of project requirements. Every project ends with a motivated project team able to accomplish objectives on time and within budget. Winning projects rely on accurate cost and time estimates, identification of the critical path, and use of tracking and control tools. In this course, an experienced Project Management Professional will teach you the same powerful tools and techniques that experienced project management professionals rely on every day. You'll increase the probability of project success by mastering the tricks of the trade: Earned Value Performance Measurement, Gantt Charts, Network Scheduling, Work Breakdown Structure, and Cost-Volume Analysis. You'll become proficient at recruiting project team members and empowering them to succeed. You'll understand the stages of team development, and you'll gain skills in developing and motivating team leaders. You'll learn how to understand and relate to an organizational culture and the differing characteristics of its work groups. You'll also learn about project software, statistics, change management, processes, and estimating. And you'll gain valuable experience with project planning, control and data analysis tools.
    The course also includes essential information that will help you prepare for the Project Management Professional (PMP) and the Certified Associate in Project Management (CAPM) exams offered by the Project Management Institute (PMI). Certification Magazine recently identified PMP Certification as "the highest-paying certification" of the year.
    REQUIREMENTS:  Completion of Project Management Fundamentals (or equivalent experience). Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL141B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL241B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL341B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL441B.310Call 546-3132 to Register

    * * * * * *

    Purchasing Fundamentals
    Discover and master the fundamentals of purchasing by understanding your strategic and tactical roles as a purchasing practitioner. Improve your company’s bottom-line profitability by learning and implementing key concepts such as negotiation, supplier sourcing and qualification, outsourcing and make-or-buy analysis. Learn the basics of supplier partnerships, capital budgeting and green buying. In this six-week online course, you will learn how to define internal customer needs, generate purchase requisitions and purchase orders, expedite, trace and receive supplier deliveries, maintain effective purchasing records and create and manage various purchasing budgets. I will help you learn about business law, contracts, leasing, Six Sigma and total quality management (TQM). You will learn how to recruit, select and evaluate purchasing personnel, and learn the importance of business ethics. This course and its followup (Purchasing Applications will help you prepare for the internationally-recognized Certified Purchasing Manager (C.P.M.) and Accredited Purchasing Practitioner (A.P.P.) exams offered by the Institute for Supply Management™ (ISM™).
    REQUIREMENTS:
      Internet access, e-mail, and Internet Explorer or Netscape or Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL142B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL242B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL342B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL442B.310Call 546-3132 to Register

    * * * * * *

    Purchasing Applications
    Discontinued

    * * * * * *

    Real Estate Investing
    Have you ever heard the old saying, "Buy low, sell high?" News stories about the softening real estate market might scare away some novice investors. Experienced investors, however, recognize weak markets as opportunities to pick up bargains. When there are more sellers than buyers, your chances of getting a good deal go way up. In fact, many investors make more money in a down market than in a strong one. In many areas, now is the time to buy before prices start climbing again. In this course, you'll learn how to make money in any area, in good times and bad, even if you have little money to start with. Real Estate Investing includes specially designed worksheets and hands-on activities to take the guesswork out of your investing efforts. By emphasizing systems and service, this course will help you do more with less effort while serving the needs of your buyers and sellers. We’ll start by developing a plan for your own investing efforts based on your personality and investing objectives. We’ll cover the proven methods used every day by full-time, professional real estate investors. You’ll learn how to invest in foreclosures, manage a rehab project, and build your team of real estate professionals (title officers, lawyers, accountants, mortgage brokers, appraisers, and more). We’ll also explore the effects of higher interest rates and cover alternative strategies for a changing market. By the end of the course, you’ll be working toward your first (or next) deal. This course provides straight talk about real estate that will help you profit from the tremendous opportunities available to investors right now.
    REQUIREMENTS: Internet access, e-mail, the free Adobe Acrobat Reader, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Josh Fuhrer;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL143B.310Register Online
    Oct 20 - Nov 26; Course# OL243B.310
    Register Online
    Nov 10 - Dec 17; Course# OL343B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL443B.310
    Register Online

    * * * * * *

    Real Estate Investing II: Financing Your Property
    Congratulations! You've found the perfect investment property! Now the real work begins: How are you going to pay for it? And how much profit will you make? Financing your new purchase is hands-down the most confusing piece of the puzzle for buyers investing in real estate. Where do you go to get a good loan? How can you be sure that your investment will make money? What's the best strategy for the market we're in? In "Real Estate Investing II: Financing Your Property," we'll demystify lending and the world of real estate finance so you know exactly how to profit from your investments. In today's market, you can get burned by not doing your homework, or by just buying a property and hoping it goes up in value over time. Few investors take the time to really do in-depth analysis on a potential investment. Either they don't know how to do financial analysis, or they find it difficult or unnecessary. Then they wonder why they didn't make as much money as they hoped, or why they didn't sell when they should have. Instead, smart investors take a little time up front to "crunch the numbers" and do thorough financial analysis before committing to a deal. If you have the right information and tools, financial deal analysis can be easy, and yes, even fun! "Real Estate Investing II: Financing Your Property" will help you uncover the secrets of deal analysis so you can stretch your investment dollar further than ever. If you're looking to create cash flow, invest for retirement, or simply build wealth, you need to understand how to crunch numbers and make decisions. "Real Estate Investing II: Financing Your Property" will show you how to improve your borrowing power, create more cash flow, and maximize your investments. We'll also explore what to do if you have credit challenges, are self-employed, have a heavy debt load, or want to invest in new construction or commercial property. We'll look at how to easily perform real estate investment calculations using specially designed Excel worksheets that calculate investment returns, mortgage amortization, cash flow forecasting, and many other functions, even if you're allergic to math! You'll discover how to find a good loan officer, what questions to ask when shopping for a loan, and how to increase your credit score by 30 points or more overnight! You'll discover a loan that allows you to pick how much you pay each month. You'll also learn about a new loan product that allows you to pay off your mortgage in less than 10 years without making additional payments or paying more than an interest-only payment! Designed for old pros as well as novice investors, this practical, straightforward guide will shine a light on real estate finance and the mortgage industry, and will walk you step-by-step through the loan process. With special sections on commercial and construction loans, this course will demystify the lending process and put you on your way to financial freedom.
    Combined with our first course, "Real Estate Investing," you'll have all the tools you need to make your real estate investing efforts a success!
    REQUIREMENTS: Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser. If you do not have Microsoft Excel installed on your computer, you will need to download one of these free Excel viewers to use the spreadsheets provided in this course. Microsoft's Free Excel Viewer or Free OpenOffice.org Application

    Instructor: Josh Fuhrer;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL144B.310Register Online
    Oct 20 - Nov 26; Course# OL244B.310
    Register Online
    Nov 10 - Dec 17; Course# OL344B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL444B.310
    Register Online

    * * * * * *

    Real Estate Law
    Explore the legal issues involved in real estate law, from investing to title examinations. You’ll not only master the essentials, but you’ll receive hands-on applications and examples that will show you how to use this knowledge in a day-to-day real estate practice. The instructor's own enthusiasm for the subject comes through in every lesson. His extensive experience as a real estate title examiner, investor, and real property attorney helps him to present real estate law in down-to-earth terms. By mixing explanation of legal theory with specific and practical examples, the instructor draws a balance between legal philosophy and legal practice. You'll soon see just how fascinating a topic real property law can be. Each lesson proceeds from an explanation of theory to application, helping you build a strong knowledge base as you discover how legal concepts are put into practice every day. In addition to clearly worded descriptions of real property concepts, we'll identify key words and phrases and define them on the spot to help you comprehend them. You'll also benefit from a wealth of additional materials including extensive real estate forms and practical applications of the lesson material. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Neal Bevans;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL145B.310Register Online
    Oct 20 - Nov 26; Course# OL245B.310
    Register Online
    Nov 10 - Dec 17; Course# OL345B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL445B.310
    Register Online

    * * * * *

    Secrets of the Caterer
    Catering is a business that has become very popular, especially for those who love to cook and plan parties. From weddings, to showers, to business parties, catering is a home-based business that gives the caterer an exciting and creative career. In this introductory course, you will learn how to put your cooking and party planning skills to work. Learn the fundamentals of the catering business, how to cook for large crowds, organize your kitchen, manage your time, and work with clients. The course focuses on cooking skills every caterer needs, with an introduction to the business side of catering. You'll also receive many unique and tested recipes that you can use to jump-start your business. Build your catering skills and begin a new and exciting career today. REQUIREMENTS: Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser. Note: Food preparation laws and licensing vary from state-to-state. It is important to always check your local and state government for licensing information and restrictions.

    Instructor: Dawn Simmons;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL146B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL246B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL346B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL446B.310Call 546-3132 to Register

    * * * * * *

    Start & Operate Your Own Home-Based Business
    Home-Based businesses are the hottest business trend of the decade! Learn how to be your own boss and eliminate the stress of having a job. The benefits of working from home are endless! Earn what you deserve, be independent, have tax deductions, do away with traffic, office politics and more! Learn how to develop the entrepreneurial qualities - motivation, discipline, and creativity - that you will need to succeed! This class is a great way to start your own business or enhance the one you already have.
    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Helene K Liatsos;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL147B.310Register Online
    Oct 20 - Nov 26; Course# OL247B.310
    Register Online
    Nov 10 - Dec 17; Course# OL347B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL447B.310
    Register Online

    * * * * * *

    Start Your Own eBay Drop Off Store
    Turn other people’s unwanted items into a lucrative source of income by starting an eBay drop off store. Master the art of setting up a business, writing a marketing plan, taking super photos, creating dynamite listings, and offering great customer service. Thousands of people have transformed their eBay knowledge into profitable second income sources or even full-time jobs. Take your skills to the next level and avoid the common pitfalls that keep amateur sellers from reaching their full potential. In Start Your Own eBay Drop Off Store, you'll learn how to make online auctions work for you, earning a substantial income while you’re at it. You'll start out by assessing your entrepreneur skills, then you'll learn the importance of developing business and marketing plans, how to select the proper location for your business, the best ways to attract customers, and smart tricks for enhancing your listings.
    From managing auctions to making customers happy and keeping them coming back, you'll follow the quick path to success with the guidance of an eBay power seller who knows all the tricks and traps.

    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Steve Payseur;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL148B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL248B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL348B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL448B.310Call 546-3132 to Register

    This Course will be Discontinued after December 21, 2010

    * * * * * *

    Start Your Own Small Business
    Learn how to take your dream of starting a business and put it into action. In this class, you'll learn everything you need to know about starting a business. You'll begin by discovering the tricks to picking the right opportunity for you. Next, you'll learn how to develop proven marketing techniques to easily build sales. Since every business needs money, we'll discuss traditional and nontraditional financing options. Finally, you'll learn easy-to-implement employee-management procedures and how to write business policies that help you build your business. You, as a business owner, need to manage all your limited resources. One resource that often gets overlooked is your time. In the final lesson, you'll learn time-management techniques especially for entrepreneurs. While taking this course, you'll discover the secrets that separate the successful entrepreneurs from the struggling ones. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Kris Solie-Johnson

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL149B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL249B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL349B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL449B.310Call 546-3132 to Register

    * * * * * *

    Starting a Consulting Practice
    Do you have training or knowledge that could be useful to others? Have you ever considered providing consulting services based upon your background? This course is designed to help those who wish to set up a consulting practice get started. You will learn the complete process of starting and operating a consulting practice. The course will begin with surveys and assessments designed to help you pinpoint the best consulting services to offer. The course then progresses into the business start-up process, including issues such as licensing and legalities. You will then develop a complete business plan for their consulting firm that details finances, pricing policies, contracting, and marketing. The course concludes with a discussion of record-keeping and tax concerns. There will also be an online discussion area where you can exchange valuable business ideas and resources with other students and the instructor. The instructor will keep you updated by citing resources such as books, periodicals, and organizations designed to help small businesses. REQUIREMENTS:  Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: William Flood;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL150B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL250B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL350B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL450B.310Call 546-3132 to Register

    * * * * * *

    Stock Analysis & Valuation
    The Analysis and Valuation of Stocks is a comprehensive course designed to provide you with conventional and advanced techniques in researching and valuing stocks. Starting off with the basics, you will learn how to read financial statements and calculate financial ratios, and then move on to perform industrial comparisons, value stocks, and conduct economic and industrial research. This course is taught in a manner that uses everyday language, simple, yet insightful analogies, and a just the facts attitude that you will understand and appreciate. By the end of this course, you will have a strong foundation in the analysis and valuation of stocks.
    REQUIREMENTS: A comprehension of high school mathematics and an interest in researching stocks is needed for this course. Internet access,
    e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Aaron Clarey;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL151B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL251B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL351B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL451B.310Call 546-3132 to Register

    * * * * * *

    Stock Options Intro
    Learn how to evaluate, buy, sell, and profit with investment tools that were once thought to be only for the pros. This course will teach you how to protect your portfolio and profit in a down market, an up market, or even a flat market. Learn to leverage your investment dollars for potential profits that surpass those possible with stocks. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Mark Quinn;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL152B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL252B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL352B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL452B.310Call 546-3132 to Register

    * * * * * *

    Stocks, Bonds & Investing, Oh My!
    Looking for a good solid class in the basics of stocks, bonds, finance, and investing? Haven't the slightest clue how to prepare for retirement, pay for college, or even manage your personal finances? Wish you had some guidance to put your finances into clear and understandable perspective? And do you wish you could do it all without having to pay a broker or a financial advisor? Well, look no further. The class you need is right here! Stocks, Bonds, and Investing; Oh My! is an enjoyable class that walks you through the fundamentals of investing. The course will not only teach you about the stock markets, 401k plans, and retirement, but it will also address personal financial issues that are often ignored, but absolutely essential, to your success as an investor. This course won't just throw a bunch of terms at you, expecting you to memorize everything. The instructor takes the time to explain concepts in detail so you understand how and why things work in the investment world. You'll leave this course with a comprehensive and thorough education in personal finance and investment. And you will have provided yourself with the independence, confidence, and peace of mind you'll need to make your own investment decisions. Full of solid advice and good common sense, this course is bound to make life just a little easier for you. REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Aaron Clarey;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL153B.310Register Online
    Oct 20 - Nov 26; Course# OL253B.310
    Register Online
    Nov 10 - Dec 17; Course# OL353B.310
    Register Online
    Dec 8 - Jan 14;  Course# OL453B.310
    Register Online

    * * * * * *

    Successful Construction Business Management
    Your contracting business can gain a powerful and permanent advantage over the competition by practicing expert business management. Learn how to build your company's business skills up to the same high level as your trade skills. This course gives you hands-on, practical management tools to help you design and construct a superior business operation that serves your customers better and keeps them coming back. This course will show each person on your business team how to understand your entire operation so they can help improve the management process. Production managers will see how the sales people and estimators rely on their performance to meet timelines and project costs. Finance and administration people will learn how to keep other managers and staff current on critical company operations while keeping a pulse on the financial health of the company. The contractor/owner will discover how each part of the management team can affect and improve total company operations. Discover how to get your management group working as a well-informed team. This course will provide you with clear and simple directions to give your contracting company the strongest possible business advantage.
    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Gene Fessenbecker;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL154B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL254B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL354B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL454B.310Call 546-3132 to Register

    This Course will be Discontinued after December 21, 2010

    * * * * *

    Supervision and Management Fundamentals
    If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this course will help you master the basics of business by learning the language of management. You will learn how to make a successful transition from employee to manager and you'll learn how to manage your time so that you can deal with the constant demands of a managerial job. You will learn the skills required to delegate responsibility and motivate your employees. A large part of a manager's job involves getting things done through other people, and this course will help you understand how to influence and direct other people's performance. Finally, you will learn how to solve problems and resolve conflicts so you can accomplish your job more effectively.  REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Patricia Adesso;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL155B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL255B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL355B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL455B.310Call 546-3132 to Register

    * * * * *

    Supervision and Management Fundamentals II
    In this six-week online course, you will learn how to be a more effective manager or supervisor. You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor. In addition, we will discuss how you can develop your interpersonal skills, by understanding and dealing with the various people issues that arise at work. We are going to show you how you can understand various personality traits--in yourself and in others--and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more.  REQUIREMENTS: Completion of Fundamentals of Supervision and Management (or equivalent experience), Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Patricia Adesso;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL156B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL256B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL356B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL456B.310Call 546-3132 to Register

    * * * * *

    Supply Chain Management Fundamentals
    Supply chain management professionals play a key role in capturing customer demands, creating forecasts, developing schedules, ordering and managing inventory, controlling production orders, and maximizing customer satisfaction. This course will help you succeed in the supply chain management field. You will learn which actions to take when confronted by almost any situation. You'll understand how to represent top management's interests on the shop floor, and you'll know how to translate such initiatives as strategic planning, sales and operations planning, and new product introduction into achievable, operational plans. You'll understand all the necessary elements to fulfill the requirements of a formal supply chain cycle beginning with developing long-range production, sales, and capacity plans and ending with planning, implementing, and controlling daily manufacturing schedules. You'll master the fundamentals of supply chain management, including customer demand forecasting, master production scheduling
    (MPS), material requirements planning (MRP), capacity planning, and production activity control (PAC). The course also includes essential information to help you prepare for internationally recognized supply chain and materials management certification examinations.

    R
    EQUIREMENTS:
     Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL157B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL257B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL357B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL457B.310Call 546-3132 to Register

    * * * * * *

    Supply Chain Management Applications
    Discontinued

    * * * * * *

    Total Quality Fundamentals: Six Sigma
    Learn how to effectively apply the fundamentals of total quality. Understand what quality is and learn about the history of the quality movement. Discover the role of customers in quality and determine the major elements of a quality system. Master key concepts such as the cost of nonquality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award. In this six-week online course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of employees' abilities and potential. I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact. REQUIREMENTS:  Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL158B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL258B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL358B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL458B.310Call 546-3132 to Register

    * * * * * *

    Total Quality Applications: Six Sigma
    Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming, Pareto charts, and critical to quality help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, checksheets, scatter diagrams, failure mode and effects analysis (FMEA), and force field analysis. In this six-week online course, you will learn how to apply the DMAIC model each step of the way. You'll learn how to define, plan, implement, and close a Six Sigma project. You'll also know how to use process capability and how to apply lean thinking. And you'll understand the basics of advanced Six Sigma tools such as sampling, design of experiments (DOE), analysis of variance (ANOVA), hypothesis testing, control charts, and probability distributions. This course will help you prepare for the internationally-recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality® (ASQ®). REQUIREMENTS:  Completion of Tony Swaim's Total Quality Fundamentals. Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Tony Swaim;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL159B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL259B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL359B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL459B.310Call 546-3132 to Register

    * * * * * *

    Understanding the Human Resources Function
    No matter what role we play in an organization, we are all affected by human resources. This course is designed to help people without experience in human resources to understand this very vital link in the organizational chain. It will prepare both managers and business owners to handle basic human resource functions in a way that will ensure the best possible result. In particular, attention is given to the hiring process, including ways to locate quality employees in a competitive labor market. Employee rights and the legal side of the human resource field are also covered.
    REQUIREMENTS: Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Ann Nevers;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL160B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL260B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL360B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL460B.310Call 546-3132 to Register

    * * * * * *

    Where Does All My Money Go?
    Ever get frustrated that you never seem to get ahead? Are you and your family constantly arguing about money? Do you ever wonder where your money went last month? Do you have trouble saving money? Do you wish you had financial security? Want to work on paying down your debt but don't know where to find the money? This course will teach you the very basics of how to get control of your finances rather than letting them control you. It is the help you need before learning about investing, debt elimination, retirement or college planning. There aren't many places that you can go to learn these principles, so take advantage of this opportunity to learn online. Start to make conscious decisions about spending and saving. Find out where your money goes. Make your own informed choices about where you want it to go. Learn how to fund your dreams and how to save money for everything from emergencies to vacations. If you have ever felt lost about where to start working on your finances, this course is for you. You can't afford not to take this course and change your habits. This course is an investment in your future and you will save the cost of the course many times over by applying what you learn.
    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Susan Price-Batting;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL161B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL261B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL361B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL461B.310Call 546-3132 to Register

    * * * * * *

    Winning Strategy for the Courtroom
    Have you ever wondered what really goes on in court? It’s not like you see on television. Is your lawyer handling your case correctly in and out of the courtroom? How would you know? Learn what it’s all about and what it takes to win in civil court from an experienced attorney who has tried and won hundreds of cases. You'll find out how the system really works, and which common mistakes often lead to defeat. You'll examine the fine points of how attorneys prepare for cross-examining witnesses and prepare legal arguments, as well as how they prepare legal briefs and memorandums. This is your opportunity to enter the challenging world of the trial lawyer—it's nothing like what you may have seen on television or in the movies! Come with me from the initial client interview, to the discovery of evidence, to the actual trial of a hypothetical case. As we prepare the case you’ll get many opportunities to become a legal assistant and help develop strategies for use both in and out of the courtroom. For example, how would you try to get the other side to settle an automobile accident case? Or what would you say to a judge if you were arguing a case? Hopefully, you’ll never need to hire an attorney, but just in case, why not be prepared to ask the right questions and make the right decisions. This course is a must for clients, potential clients, legal professionals, and even just those who are curious to know if TV lawyers can “really get away with that.”  REQUIREMENTS:  Internet access, e-mail, and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

    Instructor: Michael Connelly;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL162B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL262B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL362B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL462B.310Call 546-3132 to Register

    * * * * * *

    Worker's Compensation
    Anyone considering a career as a paralegal should have a firm understanding of workers' compensation law. The reason is simple: You're far more likely to be involved in workers' compensation cases than criminal law cases, intellectual property cases, or even business disputes. The only types of cases that are more common are personal injury or medical malpractice, both of which have very strong ties to workers' compensation law. Knowing the ins and outs of workers' compensation is an absolutely essential skill for any paralegal. Having a solid foundation in this field of law is also a great way to land a job with a private law firm or local, state, or federal governments. This course presents workers' compensation in a straightforward and enjoyable manner. It follows up on other courses taught by a popular legal instructor who has created criminal law and legal nurse consulting courses that have earned strong praise from students.
    REQUIREMENTS:
    Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

    Instructor: Neal Bevans;

    2010; Fee: $94 each

    Sep 15 - Oct 22; Course# OL163B.310Call 546-3132 to Register
    Oct 20 - Nov 26; Course# OL263B.310Call 546-3132 to Register
    Nov 10 - Dec 17; Course# OL363B.310Call 546-3132 to Register
    Dec 8 - Jan 14;  Course# OL463B.310Call 546-3132 to Register

    * * * * * *

Contact Karen Linn with your questions/comments/suggestions

Copyright 2002 / Cuesta College. Content and images may not be used with permission